Returns Policy

At Reasonable Office Furniture, customer satisfaction is important to us. We strive to provide quality office furniture and a smooth purchasing experience. If you need to return a product, please review the following policy.

Return Eligibility

Returns may be accepted for eligible products in their original condition. To request a return, please contact our team as soon as possible after receiving your order.

To qualify for a return, products should:

Be unused or in the same condition as received.
Include all original parts, accessories, and packaging (where applicable).
Not show signs of misuse, damage, or improper assembly.

Proof of purchase may be required for all return requests.

Non-Returnable Items

The following items may not be eligible for return unless they arrive damaged or defective:

Custom or made-to-order furniture.
Special-order products.
Clearance or final sale items.

If you have questions about a product's return eligibility, please contact us before making your purchase.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If your order arrives damaged, defective, or you receive the wrong item, notify us promptly. Providing photographs of the product and packaging will help us review and resolve your request more efficiently.

Return Process

To begin a return request:

Contact our customer service team with your order details.
Describe the reason for the return.
Wait for return authorization and instructions before sending the item back.

Unauthorized returns may not be accepted.

Refund Policy

Once your returned item has been received and inspected, we will review your request.

If your return is approved:

Refunds will be issued to the original payment method whenever possible.
Original delivery, shipping, assembly, or installation charges are generally non-refundable unless the return is due to our error or a defective product.
Processing times may vary depending on your financial institution or payment provider.

If a return does not meet the eligibility requirements outlined in this policy, a refund may be denied.